Returns, Cancellations & Refunds

Products ordered through our website can be shipped anywhere in India. We also offer International shipping. We ship through our courier partners if the delivery service to the destination is available. In absence of courier service to the desired location, the products are shipped through Indian Postal Service. No shipments can be made to P.O. Box addresses. You may not export any products purchased online from BeSmarty.


Time to Ship:


The nail sets are custom made once the order is confirmed. It usually takes 3-7 business days for your order to be processed before it is shipped. Items can be shipped earlier or later on case to case basis depending on availability of raw materials and human resources.


Transit Times:


BeSmarty uses the best carriers in the business to make sure your order gets to you as soon as possible. However, as courier service is not available on Sundays, National Holidays and Regional holidays of Rajasthan State, India. Therefore, items can be shipped on working days only. General transit time is 4-7 working days within India. However, it can vary, so customers are advised to order at least 1 week in advance.

To ensure the quickest confirmed delivery on all orders within India, please be sure to include the complete postal address with the correct PIN code. We cannot be responsible for postal delays resulting from incomplete address listings.


Shipping Charges:


Shipping is free across India on all orders above INR 1000.


Shipment & Tracing Details:


We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies website details along with expected date of delivery. You may also check the same on our order status page or by logging in to the My Account section on our site.

Tracking numbers for orders shipped might take 48 business hours to become active on the courier websites.


Address Change Request:


Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may send your alteration request to ________________________ and the needful will be done.


Incorrect or Incomplete Address:


Please note: courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees. Please make sure your shipping address is correct.

In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.


Payments:


BeSmarty is proud to use CCAvenue Payment Gateway for fast, easy and efficient secure payments. All major credit / debit cards and Net banking are accepted. One can also do direct bank transfer.